Apply for Community & Support Lead

Contact Information

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Additional Profiles

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Tell Us About You

What would you work on if you had full freedom at your current role? *

We want to know what excites you, not what your manager tells you to do.

0/50 minimum characters

What did you achieve in the last week? *

Be specific. What did you ship, fix, or improve?

0/50 minimum characters

AI-First Mindset

We're an AI-first company. We want to know how you use AI.

What AI tools do you use daily and for what? *

0/30 minimum characters

Something you shipped that wouldn't have been possible (or 10x longer) without AI *

Describe a real project. What AI did you use? How did it help?

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AI Challenge: Handle a Frustrated User

~10-15 min · Use AI to help you solve this

Context

A user sends this message: "I've been trying for an hour and my website still looks wrong. The AI keeps ignoring what I say. I asked for a SIMPLE menu and it gave me some complicated thing. I'm about to cancel. This is frustrating!!!"

Your Task

Write your response to this user (in WhatsApp style—casual, helpful, not corporate). Then: what 3 questions would you ask to diagnose the real issue? What would you escalate to the product team? Finally, write a short FAQ entry that might prevent this issue for future users. Use AI to help you craft empathetic responses and identify root causes.

This is an AI-assisted challenge. We expect you to use Claude, ChatGPT, Cursor, or similar tools. We're evaluating how you think and work with AI, not whether you can do it without help.

Your Response *

0/200 minimum characters

Salary Expectation

What is your expected annual salary? (Optional)

Optional Extras

Stand out from other applicants

Video Walkthrough (Loom, Cap, Tella)

Optional: Record a 2-3 minute video walking through your challenge response or showing your best work.

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