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Terms of Service

Last updated: January 8, 2026

These Terms of Service ("Terms") govern how you ("you", "user") may use the website update service operated by tend ("we", "us", "our").

By using our service or continuing to communicate with us, you agree to these Terms. If you do not agree, please do not use our service.

1. Purpose of the service

Our website update service is intended to:

  • Process and implement changes to your website quickly and efficiently;
  • Provide troubleshooting and technical guidance;
  • Share important information related to your website and our services.

The service is not intended for:

  • Emergency communications;
  • Formal legal notices;
  • Handling highly sensitive information (e.g. passwords, payment card numbers, health data).

2. Eligibility

You may use our service if:

  • You are at least 18 years old or the minimum age required in your jurisdiction; and
  • You have the authority to communicate with us on behalf of yourself or the organization you represent.

If you are using our service on behalf of a company or other legal entity, you represent that you are authorized to do so.

3. Your responsibilities

When using our service, you agree to:

  1. Provide accurate information
    Only share information that is accurate and not misleading. Inform us if any important information changes.
  2. Protect your own account and data
    Do not share passwords, full payment card details, or other sensitive credentials. Ensure that access to your accounts and devices is properly secured.
  3. Use the service lawfully and respectfully
    Do not send unlawful, offensive, defamatory, or abusive content. Do not spam or attempt to flood our service with excessive requests. Do not attempt to compromise our systems or infrastructure.

We reserve the right to suspend or terminate service to users who violate these Terms or abuse the service.

4. Our responsibilities and disclaimers

We aim to provide helpful and timely service, but:

  • We do not guarantee that our service will always be available or that updates will always be completed within a specific timeframe.
  • Response and completion times may vary depending on volume, complexity, and time of day.
  • Information we provide is for guidance only and should not be considered professional legal, financial, or other regulated advice unless explicitly stated.

To the maximum extent permitted by applicable law, we are not liable for:

  • Any indirect, incidental, or consequential damages arising from your use of the service;
  • Delays, failures, or other issues caused by third-party services, network providers, or events outside our control.

Nothing in these Terms limits liability that cannot be limited under applicable law (e.g. for intentional misconduct or gross negligence).

5. Privacy

Your use of our service is also subject to our Privacy Policy, which explains how we collect, use, and protect personal data.

By using our service, you acknowledge that you have read and understood our Privacy Policy.

6. Intellectual property

All content we provide (including text, documentation, images, code, and other materials) is owned by us or our licensors and is protected by applicable intellectual property laws.

You may not copy, modify, distribute, or create derivative works from our content without our prior written permission, except as necessary to use the service for its intended purpose.

Content you provide to us (such as website content, images, or text) remains your property. By sharing it with us, you grant us a license to use it solely for the purpose of providing the service to you.

7. Termination

You may stop using our service at any time.

We may suspend or terminate your access to the service if:

  • You breach these Terms;
  • We are required to do so by law;
  • We decide to discontinue the service (we will provide reasonable notice where possible).

Upon termination, sections of these Terms that by their nature should survive (such as intellectual property, disclaimers, and limitations of liability) will continue to apply.

8. Changes to these Terms

We may update these Terms from time to time. When we make significant changes, we will notify you by updating the "Last updated" date at the top and, where appropriate, by other means.

Your continued use of the service after changes take effect constitutes acceptance of the new Terms.

9. Governing law and disputes

These Terms are governed by the laws of Poland.

Any disputes arising from these Terms or your use of the service will be subject to the exclusive jurisdiction of the courts of Poland, unless mandatory consumer protection laws in your jurisdiction require otherwise.

10. Contact

If you have questions about these Terms, contact us:

tend
Email: hello@meettend.com