Community & Support Lead

You're the reason customers stick around—and tell their friends. You'll onboard new users through a product that talks back (literally), answer questions with patience, and build WhatsApp groups where small business owners help each other. The UX is new and a little magical; you need to guide people through that first "whoa" moment. But this isn't just support. You're our ears inside the customer base: what do they keep asking for? Where do they rage-quit? What makes them screenshot and share? You'll turn happy users into advocates, and advocates into referrers. Empathy isn't a buzzword here—it's the job. If we're going after Latin America, Spanish or Portuguese fluency isn't optional. You're the human in a voice-AI company, and that matters more than you think.